Sales Assistant vocational qualification - Level 5

By mobilising a customer-oriented attitude and a service posture and taking advantage of teamwork, the holder of the TP Sales Assistant will be able to:

- Contribute to the development of sales of goods and services on the French and international markets in a highly digitised environment

- Engage in commercial intelligence.

- In line with the company's strategic objectives, manage sales administration: process orders, settle disputes, update the "customer" database and maintain a continuous and dynamic relationship with them.

- Monitor supply chain operations, ensuring that the process runs smoothly: from production to delivery of products or services to the customer.

- Organise canvassing and sales campaigns with the sales teams, ensure that the public is welcomed and approached at sales events in both French and English.

The training is organised into several skill modules, enabling step-by-step progression. It alternates between theoretical input, practical application and assessment sessions to promote practical and progressive learning.

Introduction: exploration of the profession, collection of professional testimonials, company organisation, course structure, human and teaching resources, initiatives, the learner’s role and approach, projects, group work, assessment, etc.

BC01 – Managing sales and monitoring the supply chain

• Managing sales administration
• Monitoring supply chain operations
• Managing customer relations in French and English
• Preventing and managing unpaid debts

BC02 - Contributing to the roll-out of the company’s sales strategy

• Carry out customer loyalty initiatives
• Process sales performance data
• Organise a sales campaign
• Host a sales event in French and English 

Digital skills

Maintain agility in the use of digital information and communication tools and adapt to technological developments

In-company vocational training

Training and participation in the Professional Qualification session

Throughout the programme, learners receive personalised support with regular monitoring by the teaching team and progress reviews to tailor the learning to each individual’s needs.

A work placement also enables learners to develop professional skills in a real-world setting.

Skills are assessed progressively through role-plays, practical exercises, professional projects and assessments carried out throughout the course.

Our teaching methodology prioritises a practical, work-focused approach: case studies, role-plays, practical scenarios and collaborative activities enable learners to learn in conditions that closely resemble the real working world.

• Professional qualification from the Ministry of Labour Level 5

Find out more about this qualification (RNCP41254, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Have a good representation of the job, a taste for professional exchange, organisation and teamwork.

Have a good level of oral and written communication in French (baccalauréat level).

Have a good command, at least at user level, of digital tools facilitating and structuring communication.

A fairly good level of oral and written English and/or a second foreign language (CERCL level A2)

16 people

• Mixed training

• Personalised course

• Resource centre
• Language laboratory
• Room equipped with networked computer workstations
• Unmarked room with video projector

Positioning upstream of training entry.

Interviews, remediation with the educational referent and/or company referent during training.

Taking account of beneficiary satisfaction during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

Equivalences and gateways: to be studied on a case-by-case basis depending on the candidate's background.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

For this professional qualification, ongoing assessments (ECF) are organised throughout the course to evaluate the candidate’s progress and their mastery of professional skills.

The final examination takes place before a two-member examination panel comprising professionals from the sector. It comprises a professional role-play and an interview based on the professional portfolio (DP), which highlights the experience and skills developed by the candidate.

The final examination takes place within two months of the end of the training course.

The examination panel validates all or part of the Professional Qualification. In the event of partial validation, the professional competence certificates (CCP) (or competence modules) obtained are valid for a period of five years.

The candidate may subsequently complete the missing modules to obtain the Professional Qualification in its entirety.

Positioning test by appointment. Contact Sandrine Ruiz on 07 68 63 59 80 or sandrine.ruiz1@ac-nice.fr

Interview by appointment.

Training is accessible between 15 and 45 days before the start of your session, depending on the funding bodies. Please contact us.

Apprenticeship training: Training is accessible within a minimum of 48 hours subject to validation of your application as well as the position in the company (diploma compliance) and this until the end of the 1st month of the start of the action.

• to 23 sep 2026 09h30
         Lycée Jacques Audiberti - 1 chemin du Tanit - Antibes

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