BTS GPME - SME Management

At the end of their training course, holders of the BTS GPME will be able to:
- participate in the operational management of the company, particularly through their involvement in the management of relations with customers and suppliers in its administrative, human, accounting, and commercial aspects (managing relations with the SME's customers and suppliers)
- contribute to risk management and therefore ensure the company's long-term viability by adapting to changes in its environment (helping to manage the SME's risks)
- manage staff and help to develop human resources (managing staff and helping to manage the SME's human resources)
- help to improve the company's efficiency by improving its organisation, support and accompany its development by participating in the monitoring of activity through the production of information and the implementation of indicators submitted to management (support the operation and development of the SME)

The course is organised into several skill modules, enabling step-by-step progression. It alternates between theoretical input, practical exercises and assessment sessions to promote practical and progressive learning.

BC01 – Managing relationships with customers and suppliers in SMEs

• Prospecting and responding to tenders
• Customer relationship management
• Purchasing and supplier management
• Accounting monitoring of commercial transactions

BC02 - Contributing to risk management in SMEs

• Monitoring and project management
• Risk identification and prevention
• Monitoring financial risks
• Implementing a quality management system

BC03 - Managing staff and contributing to human resources management within the SME

• Administrative management of staff and payroll
• Contributing to human resources management
• Fostering team cohesion

BC04 - Supporting the operation and development of the SME

• Organisation and improvement of processes
• Business development and customer retention
• Implementation of communication strategies
• Performance analysis and dashboards

General knowledge, written and oral expression

• Analysis and summarisation of documents
• Written and oral communication
• Argumentation and expression

Modern Language 1

• Professional oral and written communication
• Argumentation and discussions in a foreign language
• Describing professional situations and experiences

Economic, legal and managerial knowledge

• Analysis of business situations
• Application of economic, legal and managerial concepts
• Diagnosis and support for decision-making

Throughout the programme, students receive personalised support with regular monitoring by the teaching team and progress reviews to tailor the learning to each individual’s needs.

A work placement also enables students to develop professional skills in a real-world setting.

Skills are assessed progressively through role-plays, practical exercises, professional projects and assessments carried out throughout the course.

Our teaching methodology prioritises a practical, work-focused approach: case studies, role-plays, practical scenarios and collaborative activities enable learning in conditions that closely resemble the real working world.

• Diploma from the Ministry of Higher Education and Research Level 5

Find out more about this qualification (RNCP38363, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Technological, general or vocational baccalaureate or level IV and 3 years' professional experience.

8 people

• Fully classroom-based training

• Personalised course
• Group lessons

• Resource centre
• Room equipped with networked computer workstations
• Unmarked room with video projector

Positioning upstream of entry to training.

Interviews, remediation with the educational referent and/or company referent during training.

Taking into account the satisfaction of beneficiaries during and at the end of training.

Possibility of post-training support.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the GRETA-CFA TH referent.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult training, professional speakers.

Trainers experienced in individualising learning.

Assessments are organised throughout the course and at the end of the programme, in accordance with the qualification framework. Assessment tests may take the form of in-course assessments (CCF) and/or final examinations.

Support with exam preparation is provided throughout the course to help candidates succeed.

This qualification is awarded following validation by the academic examination board.

If a candidate fails the qualification, they retain credit for the modules they have passed and may retake the remaining examinations at a later date. The modules passed remain valid for 5 years

Applications on Parcoursup.

Interview by appointment.

Pre-registration file

In apprenticeship or professionalisation contract

Training entirely free of charge in the case of an apprenticeship or professionalisation contract.

Apprenticeship training: Training is available within a minimum of 48 hours, subject to validation of your application and the position in the company (diploma compliance), until the end of the 1st month in which the action begins.

- Work alongside the head of an SME or a senior executive.
- Continue your studies in more targeted fields linked to business organisation and management: HRM, Accounting and Financial Management, etc.

Access for people with disabilities

Learning dynamics built on professional simulations.

Success rate: 100% out of 5 people sitting the exam

Satisfaction rate: 94% out of 5 people who responded to our satisfaction survey

Overall job integration rate: 80%

Integration rate into the target profession: 100%

Recommendation rate : 100% out of 5 people who responded to our satisfaction survey

Study continuation rate: 20%

Course interruption rate: 0%

Termination rate of apprenticeship contracts concluded: 0%

Our indicators can be consulted on the website: cliquez ici

Support throughout the course: follow-up in companies - BTS Blancs - individual preparation for exams..., with a committed teaching team ready to listen to you