The professional holding the baccalaureate will be able to:
- provide support to a manager of a small structure, to one or more executives by carrying out interface, coordination and organisation tasks in the administrative field.
- provide assistance in managing relations with third parties (customers, users, members, suppliers, service providers) in keeping with the organisation's image and values
- act as an interface between the organisation's various internal players.
- engage a service for information, making an appointment, requesting an estimate, sending an invoice;
- place administrative action at the heart of information systems enabling management information to be identified, collected, processed and controlled so that it can be made available to decision-makers;
- participate in the organisation and material management of a department or entity.
Skill block 1 - Managing relations with customers, users and members
- Preparing and handling customer relations - Handling administrative and management operations - Updating the information system in relation to the relationship
Skill block 2 - Organising and monitoring the production of goods or services - Monitoring the administrative and financial aspects of the production activity - Managing the production areas for operational purposes. Manage (physical and virtual) workspaces for operational purposes
Skills block 3 - Administer staff - Monitor staff careers - Initiate organisational and financial monitoring of staff activity - Participate in the social activity of the organisation
Economics and law block - Analyse the economic and legal organisation of contemporary society in the context of professional activity - Report, orally or in writing, the results of analyses carried out
Mathematics block - Search for, extract and organise information - Propose, choose and carry out a method of solving a problem - Experiment, simulate - Criticise a result, argue - Give an account of an approach, a result, verbally or in writing
Prevention-health-environment block
Conduct an analysis of professional situations (risk, work, accident) - Propose and justify appropriate preventive measures, actions enabling effective intervention in an emergency situation
Modern Languages Block 1 - Continuous oral expression in a professional context - Interacting in a foreign language - Understanding a written document written in a foreign language
French Block - Communicate effectively both orally and in writing - Interpret texts or documents critically - Exchange knowledge and values
History-geography block/ moral and civic education - Appreciate the diversity of societies and the richness of cultures - Understand the issues involved in sustainable development - Identify the issues and constraints of globalisation - Identify civil, Identify civil, political, economic and social rights and duties
Applied arts and artistic culture block - Identify the essential characteristics of works and creations - Master the basics of using traditional and computer graphics tools
Physical education and sport block (apprenticeship course)Find out more about this qualification (RNCP34606, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.
BEP, CAP in the field or first general or equivalent professional experience.
10 people
Positioning upstream of training entry.
Taking account of beneficiary satisfaction during and at the end of training.
Possibility of post-training support.
For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the GRETA-CFA TH referent.
Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.
Coursework assessment (CCF)
Interview by appointment.
Positioning test by appointment.
Jobs accessible after training
management assistant - administrative management agent - employee, secretary or administrative agent
and possibly after specialisation in the company
secretary/legal assistant - secretary-medical assistant - rental management assistant - logistics transport administrative agent - co-ownership management employee - secretary/human resources assistant - town hall secretary - secretary/accounting assistant.
Possible further study in tertiary BTS:
- BTS Gestion de la Petite et Moyenne Entreprise
- BTS Comptabilité et Gestion des Organisations
- BTS Management Commercial Opérationnel
- BTS Support à l'Action Managériale
- BTS Négociation et digitalisation de la relation "Clients"
- BTS Technico-Commercial
Access for people with disabilities
Accessible to people with disabilitiesThe diploma validation tests are scheduled during the course.
Learning dynamics built on professional simulations and group mobilisation
Expertise of trainers on the content and expectations of the diploma
New training for 2022.
Pre-registration via the Netyparéo portal:
Our indicators can be consulted on the site:
Success rate: 100%
GRETA-CFA Alpes Provence
GRETA-CFA Alpes Provence
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