CAP Bus and coach reception driver

The aims of this course are to acquire the theoretical and practical foundations to

• safely transport passengers on their regular and/or occasional journeys.
• carry out reception duties, manage customer relations and convey a positive image of their organisation.

More info about the job, cliquez ici

The training is organised into several skill modules, allowing for step-by-step progression. It alternates between theoretical input, practical exercises and assessment sessions in order to promote practical and progressive learning.

BC01 – Conducting a transport operation

• Carrying out the transport assignment
• Completing the transport operation

BC02 - Safe vehicle operation

• Driving a vehicle (coaches and buses, holding a Category D licence)
• Managing incidents, accidents and roadside checks

BC03 - Customer relationship management

• Caring for customers
• Processing service-related information
• Monitoring and building customer loyalty

Throughout the course, learners receive personalised support with regular monitoring by the teaching team and progress reviews to tailor the learning to each individual’s needs.

A work placement also enables learners to develop professional skills in a real-world setting.

Skills are assessed progressively through role-plays, practical exercises, professional projects and assessments carried out throughout the course.

Our teaching methodology prioritises a practical, work-focused approach: case studies, role-plays, practical scenarios and collaborative activities enable learning in conditions that closely resemble the real working world.

• Diploma from the Ministry of National Education and Youth Level 3

Find out more about this qualification (RNCP37598, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

Have a B driving licence

Have a minimum CAP qualification.

Be at least 17 years old

Satisfy the medical and psycho-technical requirements (medical check-up)

8 people

• Fully classroom-based training

• Personalised course
• Classroom examination

• Equipped technical platforms
• Unmarked room with video projector

Interview prior to entering the training course.

Interviews, remediation with the educational referent and/or company referent during the course.

Acknowledgement of beneficiary satisfaction during and at the end of the training course.

Possibility of post-training support.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.

Assessments are organised throughout the course and at the end of the programme, in accordance with the qualification framework. Assessment tests may take the form of in-course assessments (CCF) and/or final examinations.

Support with exam preparation is provided throughout the course to help candidates succeed.

This qualification is awarded following validation by the academic examination board.

If a candidate fails the qualification, they retain credit for the modules they have passed and may retake the remaining examinations at a later date. The modules passed remain valid for 5 years

Interview by appointment

As this is a 1-year CAP (vocational subjects only), you must hold at least a CAP to apply.

As this is an apprenticeship, we will help you find a company

Presentation of the trade: cliquez ici

Apprenticeship training: Training is available within a minimum of 48 hours, subject to validation of your application and the position in the company (diploma compliance), until the end of the 1st month in which the action begins.

Contact us to make an appointment

Access to the following professions:

- urban and interurban driver

- school driver

- tourism driver

- guided transport driver (tramway, metro driver)

Exercer dans les entreprises ou régies de transport urbain ou interurbain

Access for people with disabilities

Our committed teaching team strives to transform each apprentice into a successful professional, providing personalised guidance and constant support.

Thanks to our close links with local professionals, we ensure that training is aligned with real market needs, guaranteeing promising employment opportunities.

Located in a privileged environment, our site offers first-class facilities, including a sports hall, gymnasium, climbing wall, football stadium,...

Join us for an exceptional experience, where you can develop your full potential in an inspiring setting conducive to professional success.

Pass rate: 100%out of 6 people sitting the exam.

Satisfaction rate: 71.50% out of 6 people who responded to our satisfaction survey.

Overall rate of integration into employment: 100% at the end of the course (including 34% continuing their studies)

Rate of integration into the target profession: 83.50% at the end of the course

Rate of recommendation: 83.50% out of 6 people who responded to our satisfaction survey

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Rate of termination of apprenticeship contracts: 0%

Our indicators can be consulted on the website : cliquez ici