BAC PRO AGORA - Assistance with the management of organisations and their activities

The professional holding the baccalaureate will be able to:

- provide support to a manager of a small structure, to one or more executives by carrying out interface, coordination and organisation tasks in the administrative field.

- provide assistance in managing relations with third parties (customers, users, members, suppliers, service providers) in keeping with the organisation's image and values

- act as an interface between the organisation's various internal players.

- engage a service for information, making an appointment, requesting an estimate, sending an invoice;

- place administrative action at the heart of information systems enabling management information to be identified, collected, processed and controlled so that it can be made available to decision-makers;

- participate in the organisation and material management of a department or entity.

The course is organised into several skill modules, enabling step-by-step progression. It alternates between theoretical input, practical exercises and assessment sessions to promote hands-on, progressive learning.

BC01 – Managing relationships with customers, service users and members

• Welcoming, informing and responding to enquiries
• Producing digital communication materials
• Carrying out administrative follow-up, invoicing and reminders
• Apply internal procedures and ensure data security
• Develop the organisation’s digital visibility

BC02 - Organising and monitoring production activities (of goods or services)

• Managing procurement, stock and suppliers
• Monitoring accounting and cash flow operations
• Update databases and schedules
• Comply with regulatory and tax obligations
• Monitor the organisation’s financial position

BC03 - Administer staff

• Manage staff recruitment, departures and personnel files
• Organise training, schedules and travel arrangements
• Monitor payroll and business expenses
• Update and disseminate HR information
• Draft HR-related documents

BC04 - Health, Safety and Environment

BC05 - Economics and Law

BC06 - Mathematics

BC07 - Modern Language A

BC08 - Modern Language B

BC09 - French

BC10 - History and Geography

BC11 - Applied Arts and Artistic Cultures

BC12 - Physical Education and Sport (for apprentices)

Throughout the programme, learners receive personalised support with regular monitoring by the teaching team and progress reviews to tailor learning to each individual’s needs.

A work placement also enables students to develop professional skills in a real-world setting.

Skills are assessed progressively through role-plays, practical exercises, professional projects and assessments carried out throughout the course.

Our teaching methodology prioritises a practical, work-focused approach: case studies, role-plays, practical scenarios and collaborative activities enable learners to learn in conditions that closely resemble the real working world.

• Diploma from the Ministry of National Education and Youth Level 4

Find out more about this qualification (RNCP40705, exact wording of the diploma, name of the certifier, registration date of the qualification) by clicking here.

• All audiences

BEP, CAP in the field or first general or equivalent professional experience.

Training for mixed audiences

• Fully classroom-based training

• Classroom examination

• Room equipped with networked computer workstations

Positioning prior to entry into training.

Interviews, remediation with the educational referent and/or company referent during training.

For beneficiaries with disabilities: possible adaptation of training and certification methods, support by the GRETA-CFA TH referent.

In order to improve the quality of our service, you can send us your suggestions or complaints using the form available on our website.

Education Nationale certified teachers, Bac +3 trainers with significant experience in adult education, professional lecturers.

Assessments are organised throughout the course and at the end of the programme, in accordance with the qualification framework. Assessment tests may take the form of in-course assessments (CCF) and/or final examinations.

Support with exam preparation is provided throughout the course to help candidates succeed.

This qualification is awarded following validation by the academic examination board.

If a candidate fails the qualification, they retain credit for the modules they have passed and may retake the remaining examinations at a later date. The modules passed remain valid for 5 years

Jobs accessible after training

management assistant - administrative management agent - employee, secretary or administrative agent

and possibly after specialisation in the company

secretary/legal assistant - secretary-medical assistant - rental management assistant - logistics transport administrative agent - co-ownership management employee - secretary/human resources assistant - town hall secretary - secretary/accounting assistant.

Possible further studies in tertiary BTS:

- BTS Gestion de la Petite et Moyenne Entreprise

- BTS Comptabilité et Gestion des Organisations

- BTS Management Commercial Opérationnel

- BTS Support à l'Action Managériale

- BTS Négociation et digitalisation de la relation "Clients"

- BTS Technico-Commercial

Access for people with disabilities

Pass rate: 100% out of 2 people sitting the exam

Interruption rate during training: 0%

Termination rate of apprenticeship contracts signed: 0%

Overall job integration rate: Statistics not verified.

Study continuation rate: Statistics not verified.

Added value of the institution: Our indicators can be consulted on the website : cliquez ici